Terms & Conditions

Thanks for visiting Icon Cards and Gifts. We’ll do all we can to ensure you have an enjoyable shopping experience, and that you are completely happy with your cards or gifts.

Terms of Use…

Introduction

These terms and conditions apply to the use of this website, www.iconcardsandgifts.com (the “Website”). By visiting www.iconcardsandgifts.com or by placing an order, you confirm that you have read these terms and conditions and agree to adhere to them in their entirety.  If you do not agree to these terms and conditions, you must not use this Website.

We may update or vary our terms and conditions from time to time, so please check this page for the latest version whenever you visit www.iconcardsandgifts.com. We can also update and vary the terms and conditions by notice on other pages of this Website.

You will be able to access most areas of www.iconcardsandgifts.com without registering your details with us. Other areas are only open to you if you register.

Trading details

Whenever you buy a product through this Website, you will be contacting with www.iconcardsandgifts.com, through IC&G Online Limited, a limited liability company incorporated in England and Wales..

Email address: info@iconcardsandgifts.com

Disclaimer

www.iconcardsandgifts.com, IC&G Online Limited endeavours to ensure that all information on its website is accurate but does not accept any liability for error or omission.

The Company shall have neither liability nor responsibility to any person or organisation with respect to any loss or damage arising from the information or the use of the information on this website. We assume no liability by offering advice on this website. We accept no liability for injury to a person arising from incorrect use of products manufactured by our suppliers. 

www.iconcardsandgifts.com, IC&G Online Limited adheres to the Data Protection Act. 

By signing up to our free newsletter, you agree to allow us to send you relevant newsletters by email. We will not give loan or sell your details to any third party and you can unsubscribe yourself at any time.  We do not send unsolicited email and only email those who have provided us with their email address.

Returns policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.legislation.gov.uk/uksi/2000/2334/contents/made  

We will refund your money to the value of the goods returned, provided all goods are returned in the same condition – unused, with labels and or tags intact and in original packaging.  

If any items are returned and no exchange is required, whilst in most circumstances, the customer will be refunded in full for total cost of goods, postage cannot be refunded.
 

Step 1. Please complete our returns form found on the contact us page  www.iconcardsandgifts.com/index.php?route=account/return/insert within 14 days of receipt to let us know why you are returning goods.  

Step 2. Once this is completed and if approved returned goods should be sent to us immediately by first class or registered post addressed to our store address, ADDRESS HERE PLEASE. We cannot be held responsible for losses in the postal system. We request that you include your Name, address and order no. We also ask that if you require an exchange you list the items required in place of the unwanted items. If this is not included Icon Cards will not contact you. It is your responsibility to advise us.  

Unless the product is faulty, delivery and return charges are non-refundable and will be the responsibility of the customer.  

Refunds will be processed within 7 days once we have checked the returned goods. This will be via your original method of payment. Any correspondence relating to this must be via email to info@iconcardsandgifts.com.

If you wish to cancel your order please email info@iconcardsandgifts.com to cancel your order. Your money will be refunded and no items will be sent. We will cancel your full order.

Payment

We accept payments from all major debit and credit card providers. All payments taken on our website are fully secure via an SSL certificate and are taken via an intergrated PayPal gateway system. We do not store any card information.

Emails

We will send email confirmation when make an order. Therefore, if you do not see it in your inbox, please check your spam/junk folder and make sure to add us to your safe senders list.

Accepted Payment MethodsIcon Cards and Gifts © 2017.