Privacy policy

1. Data We Collect

We collect:

Personal data (name, email, address, phone if provided)
Order details
Technical data (IP address, browser, cookies)

2. Purpose of Processing

We process data to:

Fulfill orders
Provide customer support
Improve our website
Prevent fraud
Comply with legal obligations

3. Legal Basis (GDPR)

Processing is based on:

Contract (order fulfillment)
Legal obligation
Legitimate interest
Consent (for marketing)

4. Data sharing

We share data only with:

Shopify (platform)
Payment providers
Shipping companies
Authorities if required

5. Data Retention

We only keep data as long as necessary for legal and business purposes.

6.Your Rights

Under GDPR, you have:

Right to access
Right to rectification
Right to delete
Right to restriction
Right to data portability
Right to object

Contact: contact@velozen.com

7. Cookies

We use cookies for functionality and analytics. You can manage cookies in your browser.

8. Contact

Grindfine
7 Rue des Aulnes
69410 Champagne-au-Mont-d'Or
France
Email: contact@velozen.com