Shipping policy

1. Processing time

Orders processed within 1-3 business days.

2. Delivery times


United Statea: 5-10 business days
EU: 7-15 business days


3. Tracking

Tracking number provided via email.

4. Delays

Delays may occur due to customs or logistics.

5. Incorrect address

We are not responsible for incorrect addresses provided by customers.

6. Lost Packages

If marked delivered, responsibility lies with the carrier.

7. Contact

contact@velozev.com