Refund policy

1. Right of Withdrawal (EU Law)

Customers have the right to withdraw within 14 days without giving a reason.

2. Return Conditions

Item must be unused
In original packaging
Customer must notify us first

3. Refunds

After receiving the return:

Refund issued within 14 days
Original payment method used

4.Return Shipping

Customer pays return shipping unless item is defective.

5. Return Address

Grindfine
7 Rue des Aulnes
69410 Champagne-au-Mont-d'Or
France

Contact: contact@velozen.com

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